Instructions for online appointment

1. Application by appointment is one of the services provided for the applicant’s convenience to arrange his or her schedule and to save time at the Visa Centre. With an appointment, the applicant can submit the application directly to the dedicated counter at the Visa Centre.

2. Application via a booked appointment is one of the convenient services offered by the Visa Centre. However, it is not mandatory. An applicant may choose it according to his or her needs. The Visa Centre still welcomes walk-in applicants during office hours.

3. The website for booking appointment will be 24 hours available and there is no charge for booking appointment online.

4. If you have no access to internet or you do not know how to use a computer, you may ask your relatives or friends to book the online appointment for you.

5. If you have successfully booked, please come to the Visa Centre at least 10 minutes before the booking time. You should submit the application on the time you booked.  If you fail to meet the time, you should book a new appointment.

6. If you want to change the appointment date or time, please cancel the booked appointment in the booking system and book a new one.

7. You are advised to use Internet Explorer 6.0, 7.0 or 8.0 as your web browser.